FAQ

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HOW DO I MAKE AN APPOINTMENT?

For more information or to schedule a cleaning service, please call us at 865-660-8132 or book directly on our website. We look forward to serving you!

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HOW OFTEN SHOULD I GET MY CARPETS CLEANED?

The frequency of carpet cleaning varies based on several factors. In homes without children, pets, or smokers, carpets should be cleaned every six to twelve months. However, in homes with children, pets, or smokers, carpets need to be cleaned more frequently, every three to six months. For office buildings, carpets should be cleaned every six to twelve months. If the office is on the ground floor, the cleaning frequency should increase to every three to six months.



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WHY SHOULD I GET MY UPHOLSTERY CLEANED?

Textiles like upholstery and draperies work like filters, capturing dust, dirt, gases, pet hair, and other debris. Regular vacuuming and spot cleaning are recommended as preventative maintenance for these surfaces, which can extend the time between professional cleanings.

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WHEN CAN I SIT ON MY UPHOLSTERY AFTER IT’S CLEANED?

You should wait until the upholstery is completely dry (6-8 hours) before sitting on it, as the fabric is more prone to residues when it’s wet or damp.

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HOW LONG DOES IT TAKE FOR YOU TO PROFESSIONALLY CLEAN MY FLOORS?

The time it takes to clean your floors depends largely on the size of your home and the surface area and types of surfaces being cleaned. Call Captain’s Cleaning for a free estimate on the costs and time required for floor cleaning in your home.

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HOW LONG SHOULD I WAIT BEFORE WALKING ON MY FLOORS AFTER YOU’VE CLEANED THEM?

You should wait for the floors to dry completely before walking on them or moving any furniture back into place. Captain’s Cleaning technicians will let you know when it’s safe to walk normally on the floors.

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IS PROFESSIONAL HARDWOOD CLEANING COSTLY?

The cost for professional hardwood cleaning varies greatly depending on the size of your home and the area that needs cleaning. Contact Captain’s Cleaning for an estimate on professional hardwood cleaning.

IS PROFESSIONAL TILE & GROUT CLEANING COSTLY?

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The cost for professional tile & grout cleaning varies greatly depending on the size of your home and the area that needs cleaning. Contact Captain’s Cleaning for an estimate on professional tile & grout cleaning.

HOW MUCH DOES PROFESSIONAL CARPET CLEANING COST?

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The cost for carpet cleaning will depend on the size of the area being cleaned. For more detailed information, please refer to our pricing guide or contact Captain’s Cleaning for an estimate on professional carpet cleaning.